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Short answer

Why does my trial balance import make the balance sheet not balance?

Usually because the imported trial balance is not being read with the same sign, equity, retained earnings, mapping, or starting-month convention that the forecast model expects.

Answer

Check these items first

Next

Use the deeper guide

If the mismatch remains after these checks, use the full troubleshooting guide and review the imported TB rows before creating a formula-linked Excel output.